654bd's Privacy Policy — Your Data, Our Responsibility
Every piece of your personal information on the 654bd platform is protected through SSL encryption and strict security protocols.
654bd ("we", "us", "platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information we collect when you use the 654bd website or services, how it is used, with whom it may be shared, and what steps we take to protect your data.
By using 654bd's services, you agree to the terms of this privacy policy. We recommend that you read this policy carefully in full, and contact our support team if you have any questions.
1 What Information We Collect
654bd may collect two types of information from its members — information you provide directly and information collected automatically.
1.1 Information You Provide Directly
When you create an account on 654bd, log in, carry out transactions, or contact our support service, we may collect the following information:
- Full name and date of birth (for age verification — services are provided only to those aged 21 or above)
- Mobile number and email address
- National ID number or passport number (when identity verification is required)
- Payment-related information such as bKash, Nagad, Rocket, Upay, or bank account details
- Any other information you choose to provide voluntarily
1.2 Information Collected Automatically
When you use our platform, certain technical information is recorded automatically:
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Time spent active on the platform and usage patterns
- Page visits and navigation logs
2 Purpose of Using Your Information
654bd uses your information for specific and legitimate purposes. We do not use your information for any reason other than those stated below:
2.1 Service Delivery and Operations
- Account creation, maintenance, and verification
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and VIP benefits
- Managing gaming sessions and storing results
2.2 Security and Protection
- Prevention of fraud, money laundering, and suspicious activity
- Age verification — access is prohibited for those under 21
- Implementing responsible gaming policies
- Detection of multiple accounts
2.3 Customer Support
- Resolving issues via live chat and email
- Sending account-related notifications
- Analyzing feedback to improve service quality
2.4 Platform Development
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Testing and launching new features
3 Cookies and Tracking Technologies
654bd uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.
3.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and operate the platform's core functions.
- Functional Cookies: Remember your preferences such as language and other settings.
- Analytics Cookies: Used to monitor and improve platform usage.
You can disable non-essential cookies by changing your browser settings, though this may limit some features of the platform.
4 Sharing Information with Third Parties
654bd does not sell, rent, or commercially transfer your personal information. However, some information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, identity verification, and technical support. These partners are given only the information needed to carry out their specific tasks and may not use it for any other purpose.
4.2 Legal Obligations
If disclosure of information is required to comply with a court order, government directive, or applicable law, 654bd will meet that obligation. In such situations, we will make every effort to notify you where possible.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent and investigate money laundering, fraud, or other unlawful activity.
Under no circumstances will your information be sold or provided to third-party marketing organizations.
5 Data Security Measures
654bd applies industry-standard technical and organizational measures to protect your personal information. The key components of our security framework are:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through an encrypted connection.
- Data Storage Security: All stored data is kept in encrypted form on secure servers.
- Access Controls: Only authorized personnel can access data on a need-to-know basis.
- Regular Security Audits: Routine security audits are conducted to identify potential vulnerabilities.
- Fair Play System: All gaming activity on the platform is operated with transparency and impartiality.
Please note that 100% security on the internet cannot be guaranteed. While we do our best to ensure maximum protection, you are also responsible for keeping your account password and login details secure.
6 Data Retention Period
654bd retains your personal information only for as long as necessary. We consider the following factors when determining how long to keep data:
- The duration your account remains active — data for active accounts is retained throughout that period.
- Certain data is retained for a defined period after account closure to meet applicable legal obligations.
- Financial transaction records are kept for verification and dispute resolution purposes.
- Once the necessary period has passed, data is securely deleted or anonymized.
7 Your Rights
As a user of the 654bd platform, you have certain important rights regarding your own personal information:
7.1 Right to Access
You can contact us to find out what information we hold about you. We will provide this information to you in plain and clear language.
7.2 Right to Rectification
If any information in your profile is incorrect or out of date, you may request that it be corrected. Keeping your information accurate helps maintain the quality of service.
7.3 Right to Erasure
In certain circumstances, you may request that your data be deleted. However, this may not be fully possible where legal obligations or active disputes are involved.
7.4 Right to Object to Processing
If you object to marketing communications or certain types of data processing, you may let us know. We will give your request due consideration.
To exercise any of the rights above, please contact our support team.
8 Protection of Minors' Information
654bd provides services only to those aged 21 or above. Use of our platform by minors (those under 21) is strictly prohibited.
We do not intentionally collect any information from minors. If we become aware that a person registered by providing false information about their age, their account will be closed immediately and the associated data will be deleted.
A note for parents: if your child has accidentally registered on this platform, please contact our support team without delay.
9 Payment Information Security
bKash, Nagad, Rocket, Upay, and bank transfers are used for financial transactions on 654bd. We take special care to protect your payment information:
- Sensitive payment-related data is always stored in encrypted form.
- After a transaction is completed, we do not retain full card or account numbers.
- Each payment method has its own security measures in place.
- Suspicious transactions are automatically detected and reviewed.
- The minimum deposit is ৳100 and the minimum withdrawal is ৳500 — all transactions are carried out within these limits.
10 Changes to This Policy
654bd may update this privacy policy from time to time. The policy may be revised due to service improvements, the addition of new features, or changes in applicable law.
For significant changes, we will notify you via your registered email address or through a platform notification. Continued use of the platform after any changes means you accept the revised policy.
The latest version of the policy will always be available on this page. We recommend that you check this page regularly.
11 Links to Other Websites
The 654bd platform may occasionally reference third-party websites. 654bd is not responsible for the privacy policies or practices of those external sites. We recommend reading their privacy policies before visiting any other website.
12. Contact Us
If you have any questions or concerns about this privacy policy, please contact our support team. We are available 24 hours a day, 7 days a week.
Email Support [email protected]
Live Chat 24/7 instant support — available in both Bengali and English
Language Support Service available in Bengali and English